Liberty Shores Testimonials
Dear Liberty Shores/Harbor House Staff,
On behalf of the Eberling Family I would like to thank you all for the compassionate and attentive care that you provided to our father Jerry over the last two and a half years that he resided at Liberty Shores/Harbor House.
Dad often remarked to us about the friendliness, helpful assistance and kindness extended to him by the staff. Whether it was fixing a lock to his door by the maintenance crew, being served his favorite food and beverages by the dining room staff, or being bathed by the nursing assistants, Jerry really appreciated your genuine wamth and attention to his needs. He used to lite up when he was taking one of his many walks in the halls and come acress a staff member who greeted him with cheering “Hello Jerry” and smile.
We fully appreciated that caring for residents with dementia like Jerry can be a challenge. Dad used to tell me strange things like a fish in Liberty Bay was going to come out of the water and eat him, everyone in the Liberty Shores dining room spoke French to him, the walls had ears, or my favorite, he was living in a bordello. Throughout this period, the Eberling Family was comforted by the confidence that Dad was receiveing the best care available.
We in the Eberling Family feel extremely fortunate that we were able to secure a place for Jerry at an establishment such as Liberty Shores/Harbor House for Jerry’s final years. Your dedication to your residents and the professionalism displayed every day are unsurpassed.
Sincerely, Glenn Eberling
Lois and I appreciate the kind and complete care that Liberty Shores and then Harbor House provided Elaine. We fully realize the complexity of care required as her dementia progressed and we are amazed at how your caregivers can deal with the hostility that often comes with dementia residents. We know that we could not, on our own, have effectively and emotionally dealt with some of the stages that Elaine was going through.
We are doing OK with the passing of Elaine. I think we both realize that dementia actually took much of Elaine away from us some time back and her passing is, in fact, a blessing in that she is now with the Lord, her husband and her friends that passed before her and her mind is fully functional again such that she can, once again, enjoy their company.”
— Family of Resident
“Dear Sigrid,
As I approach my first Mother’s Day since Mom’s passing, thanks to you and your staff at Liberty Shores/Harbor House, there were many smiles as I refelcted on my memories of times shared. Mom and I appreciated over the years how much your staff became a meaningful part of our family.
Although the sadness of her passing never goes away, I have become stronger in my abilities to deal with missing her. I now look to the good memories and most of all to that which brought her peace and comfort.
I just wanted to share with you and your staff that your efforts go way beyond just the everyday hugs, love and comfort you provide. You shall always be a loving part of Mom, me and my treasured memories!”
Thank you so very much,
— Daughter of Resident
“Thank you (all of you) for your caring, compassionate care of my father during the last month of his life. We appreciate everything you did for him and us”
— Family of Resident
“Thank you for inviting me to your 10th Anniversary Celebration. You do such a great job, Liberty Shores and Harbor House are stars and serve this community so well. Congratulations on 10 years of caring.”
— Friend of Resident, Community Leader
“Our family wants to express our sincere appreciation to the administration and entire staff for the excellent care of both our parents. We feel that evertything possible was done to ensure their physical as well as emotional well being. These were met with style and dignity.We feel that the staff took a personal interest in them and cared for them as if they were their own family. We appreciated the special favors given to them above and beyond the call of duty. Your establishment was truly a wonderful home for our parents and we are glad they could stay there until the end of their lives. We will miss you as we know you will miss our parents. It was said to us that when you lose a resident you also lose the family. We also feel that we are not only losing our father but the connection with the people we have grown to trust and love for the care they have given to our parents.”
With heart felt love and thanks,
— Family of Resident
“I am so pleased to have my parents as new residents under your care and supervision. It is a great relief to our family to know that Mom and Dad have a caring, dedicated group of professionals looking out for them at this time in their lives.
The philosophy you pursue of living with dignity and as much independence as possible is a great concept on paper, but you folks have figured out how to make it reality for your residents.
— Son of Resident
My heart is full with love and appreciation to you and your staff for the kind and gentle care you gave my mother throughout her Liberty Shores/Harbor House residency.
I will not forget your possitive reassuring manner, never giving up until mom did. Your presence and guidance show in the action of your staff. Be proud of your self and the people you’ve chosen. You all made the transition of mom’s life much easier for us.”
Thank you.
— Daughter of Resident
“Our lasting memory is how my mother thought of Liberty Shores/Harbor House as her home, and the staff as her friends and family. This was something beyond what we could have expected or hoped for when she had to leave her house in Port Angeles. We were delighted when we first realized how at home she felt, and soon understood that this was no accident, but a gift to her and to us from everyone who works there, delivered in dozens of small ways every day.”
— Family of Resident
“My mother knew how things should be run as she was a master of efficiency. She also knew that care and concern for others was the balance that made the whole. Liberty Shores has it all: a caring, skilled staff and a well organized system. Thanks for each large and small way in which you made my mother’s years at Liberty Shores so pleasant.”
— Daughter of Resident
“Of all the facilities we visited, one of the many things that impressed us about Liberty Shores and Harbor House was the professional staff, who always kept me well informed and I always felt comfortable that my mother was receiving excellent care. Knowing my mother is safe and well cared for is truly a blessing and I thank all who care for her at Harbor House, from the bottom of my heart.”
— Daughter of Resident
“My mother was allowed to live her own schedule, coffee and snacks were available at all hours as well as staff members to visit with. I never worried about Mom after she moved in; I knew she was safe and well cared for. Liberty Shores and Harbor House was our best choice and I want to send a Thank You to the staff and management for the years of friendship and care they gave my mother.”
— Daughter of Resident